FAQ
Frequently Asked Questions
Have a question? We've answered the most common ones below. Don't see yours? Contact us directly.
What services does DCS offer?
We offer residential cleaning, commercial cleaning, office cleaning, and home organization services.
What areas do you serve?
We serve Michigan City, Northwest Indiana, and select Chicagoland areas. Travel fees may apply.
How do I book a cleaning?
Contact us to schedule a video consultation so we can discuss your needs and provide a customized quote.
Do you provide cleaning supplies?
Yes, standard cleaning supplies are included. Specialty products or additional materials may cost extra.
How much do your services cost?
Our services have starting prices, but final pricing depends on the size, condition, and specific needs of your space.
Do I need a deposit to book?
Yes. A $50 deposit is required for services totaling $300 or less. Services over $300 require a 50% deposit of the total service price. Your appointment is confirmed once your deposit is received.
Do you offer recurring cleaning?
Yes! We offer recurring cleaning options to help keep your space consistently clean and comfortable.
Do you offer commercial and office cleaning contracts?
Yes, we provide customized commercial and office cleaning services. A walkthrough is required to determine pricing and service needs.
Do you offer deep cleaning and move-in/move-out cleaning?
Yes! We offer detailed deep cleaning and move-in/move-out services based on your property’s needs.
Do you provide organizing supplies?
Organization supplies, storage bins, and specialty materials are available at an additional cost unless included in your customized quote.
Are you insured?
Yes, Dream Clean Shine LLC is insured, giving our clients added peace of mind.
How can I request a quote?
Contact us through our website to discuss your service needs and receive a personalized estimate.
Do you clean homes with pets?
Yes! We welcome furry family members. An additional pet fee may apply depending on the amount of pet hair and cleaning required.
Do I need a video consultation before booking?
Yes! All new clients are required to complete a free video consultation before booking. This allows us to discuss your cleaning or organization needs, assess the scope of the job, and determine whether it’s a good fit for Dream Clean Shine LLC. After the consultation, we’ll provide a customized quote and discuss next steps.
Is the video consultation free?
Absolutely! Your video consultation is completely free, and there is no obligation to book our services.
Still have questions? We're happy to help.
Ready to Get Started?
Ready to Experience the
Dream Clean Shine Difference?
Tell us what your space needs. We'll help you take the next step toward a cleaner, more comfortable environment.